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Theatre > FAQ

Frequently Asked Questions

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General

Can I work at Cahoots Theatre?

General

We are a very small company with two full-time employees, one part-time employee and various contracts to support our programming. Check out our work with us page and our social media for any current job opportunities.

How can I stay up to date with Cahoots Theatre?

General

Follow us on Facebook, Twitter, and Instagram. You can also sign up for our newsletter.

What is Cahoots Theatre space like?

General

Cahoots Theatre's entrance is on Trefann Street, a few meter north of Queen Street. The front door has an automatic door opener button which will open the door out on to the street. When entering the space, people will step directly inside the the studio space that is all one level. Depending on the day and the needs of renters, artists, and staff there may be chairs, table and a stage management table set up with lighting and sound equipment.

There is a kitchen with an working stove, microwave, fridge, sink and kettle stored with tableware, glassware and utensils to the east side of the studio. In front of the kitchen, there is piano.

The Cahoots Theatre office is located in front of the kitchen to the left of the piano. The door to the office opens into the office and is wheelchair accessible. with various desks, computers and chairs.

Walking eastward from the kitchen, the accessible, all-gender was room is equipped with paper towel, toilet paper, towels, sanitary napkins, cleaning products, a shower with unscented shower soaps.

East of the bathroom is locked door that leads to a restricted basement Cahoots Theatre does not rent. East of that is the emergency exit which leads to a hall that provides access to the north and south of the building.

What is Cahoots Theatre’s mailing address?

General

Cahoots Theatre's mailing address is: 

351 Queen St. East

PO Box 82574

Toronto, ON,

M5A 1T8

Any mail sent to the studio at 3-388 Queen St. E will not be secure. Please direct all mail to our PO Box stated above.

When is Cahoots Theatre open?

General

Hours of operation are Monday - Friday from 10AM - 6PM.

Staff will be available to answer your emails and will be active on social media.

Please note that at this time the Cahoots Theatre space is closed to the public for the foreseeable future due to COVID-19. Stay tuned for updates on when this will change.

When was Cahoots Theatre founded?

General

Cahoots Theatre was founded in 1986 by founding Artistic Director, Beverly Yap. Learn more about Cahoots Theatre's history here: 

Where is Cahoots Theatre located?

General

Cahoots Theatre is located at 3-388 Queen St. East, Toronto, ON, CAN. Check out how to get here.

Cahoots Theatre operates on the land of Anishinaabe, the Haundenosaunee, the Wendat, and the Mississaugas of the Credit First Nation. This land is known by many names such as Treaty 13 Territory and Tkarón:to, a word from the Mohawk meaning trees standing in the water. Tkarón:to has always been a meeting place because of how the waterways intersect. Cahoots is within the wampum belt covenant, The Dish with One Spoon Territory. This is the agreement between the caretakers of the shared territories and hunting grounds. Check out our full land acknowledgment:

Please note our staff is working remotely for the foreseeable future so no one is in the physical space.

Who is the leadership at Cahoots Theatre?

General

Cahoots Theatre has historically been led by an Artistic Director and an administrative head. Currently, the company is being co-led by Tanisha Taitt, Artistic Director (2019-present), and Lisa Alves, Managing Producer (2020-present). The leadership is supported by the Board of Directors which consists of two co-chairs, a treasurer, a secretary, and several directors.

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Tickets

Can I add a donation on top of my ticket purchase that goes towards Cahoots?

Tickets

If a ticket is purchased on SimplyK, there will be an option on the form to add a donation. You can enter any amount you would like to donate. Donations are tax-deductible. You will receive a tax receipt from SimplyK via email, please check you junk folder if you don’t see it. 

If a ticket is purchased on another theatre’s ticket vendor, unless stated on the ticket form, donations can not be added to the ticket purchase. If a donation would still like to be made, please donate here as a separate transaction.

Can I buy a ticket(s) for someone who can’t afford a ticket? Can I donate a ticket?

Tickets

Absolutely! If you're purchasing for someone you know, you can add that additional ticket to your order. Please make sure you send the digital ticket/confirmation email to the person you are buying for.

You can also make a donation here and in the private notes section please mention your donation should be used for tickets. We will set aside the amount you donate for folks who need access to free tickets.

If you would like to directly send money for a donated ticket instead, please email us at info@cahoots.ca

Thank you so much for supporting Cahoots and our community.

Can I purchase tickets in person?

Tickets

For all in-person programming, folks will have the option of paying in person. For programming done out of the Cahoots space, we accept cash, cheques, and credit cards. For programming done in another space cash and credit should be accepted. Please email info@cahoots.ca to verify payment methods are accepted if you’re not sure.

Can I purchase tickets over the phone?

Tickets

For tickets that have a registration form on SimplyK, yes! Call 416-203-9000. 

For tickets being purchased on another theatre venue site, please call their box office. To figure out which box office to call, please refer to the where the show or event is taking place.

Do I have to buy tickets/ register for an online event?

Tickets

You do! We need to make sure we have record of who is coming to an event for safety purposes and it's the way you get the link to access the content. If you have any questions about what information we need to collect and what we save in that collection, please email us at info@cahoots.ca

How can I buy tickets to a show?

Tickets

If you would like to buy tickets for a show you see on this website, please go to the show's page and click on the Get Tickets link. That link will either take you to a SimplyK registration page or another theatre's box office system. To make sure you're buying tickets to the correct show, make sure the titles of the show are the same on the Cahoots site and the external vendor.

If you don't see a Get Tickets link, it may be because tickets are not on sale yet or the show is now closed.

If you have any questions about buying tickets for a show, please send us atinfo@cahoots.ca.

How can I buy tickets/register for an event?

Tickets

Visit our event page and click the event you would like to attend. Click on the "get tickets' button for the event you would like attend. Most of our event registration is done through SimplyK. Choose the date and number of tickets you would like to reserve on the SimplyK registration form. You will also have an option to add a donation. You should receive a confirmation of your registration via email within 30 minutes. Check your junk email if you don't see it.

If you have any questions about registering for an event, please send us an email to info@cahoots.ca.

How much are tickets for Cahoots programming?

Tickets

Cahoots Theatre aims to make programming accessible to everyone who would like to attend shows, events and community gatherings whether online or in-person.

Most of our online offerings are free to attend after registering with an option to donate to Cahoots Theatre.

For in-person shows we have pay-what-you-can-afford options that range from $5-$50.

If you would like to attend an event but cost is a barrier, please reach Lisa Alves at lisa@cahoots.ca.

How much are tickets for Cahoots programming?

Tickets

Cahoots Theatre aims to make programming accessible to everyone who would like to attend shows, events and community gatherings whether online or in-person.


Most of our online offerings are free to attend after registering with an option to donate to Cahoots Theatre.


For in-person shows we have pay-what-you-can-afford options that range from $5-$50.


If you would like to attend an event but cost is a barrier, please email us at info@cahoots.ca

How much are tickets?

Tickets

Ticket prices vary from program to program we offer at Cahoots. Some of our programming is offered for free with an option to donate. Other programming will have ticket fees involved. We try to offer a variety of pay-what-you-can-afford options. We do not want to turn anyone away because someone can’t afford the prices. If money is a barrier to accessing our programming, please email us at info@cahoots.ca so we can get you to engage with our work.

I can’t afford the ticket price, what can I do?

Tickets

We understand that money is a barrier for many in the communities that we serve. If you can not afford the prices of programming offered please email us at info@cahoots.ca so we can get you to engage with our work.

I can’t find my confirmation email for my purchase, what do I do?

Tickets

When purchasing or registering for a Cahoots Theatre’s show through SimplyK or another ticket vendor, if you don’t see your ticket/registration confirmation, please check your junk mail. If you still don’t see the confirmation, please email us at info@cahoots.ca.

I’m being redirected to a site called Simplyk, what do I do?

Tickets

If you are purchasing a ticket or registering to attend a Cahoots Theatre’s offering and are being sent to a site called SimplyK, that is where you will be purchasing your ticket or registering your attendance. Fill out the form and verify an email confirmation has been sent to you. Check your junk folder if you don’t see it in your inbox. 

I’m being redirected to another site to purchase a ticket, what do I do?

Tickets

Sometimes when purchasing a ticket for a show, you may be redirected to another theatre’s website to make the purchase (eg, Theatre Passe Muraille or Theatre Centre). You are being redirected to the correct place to make the purchase. 

If you have questions about purchasing a ticket, please contact the box office of the theatre you are being redirected to or email us at info@cahoots.ca

I’m experiencing technical trouble on Simplyk, what do I do?

Tickets

Scroll down on the right side of the SimplyK page and click on the SimplyK logo. This will take you the SimplyK homepage. On the SimplyK homepage you will see a purple circle in the bottom right corner, click on it to chat with a SimplyK representative to help you with you technical issues.

You can also contact us at info@cahoots.ca.

I’m experiencing technical trouble on another site where I’m purchasing my ticket, what do I do?

Tickets

If you experience technical issues on another theatre’s ticket vendor page, please contact the theatre’s box office or email us at info@cahoots.ca.

What is the refund policy?

Tickets

If a ticket has been purchased through SimplyK we can offer a refund once the ticket holder emails info@cahoots.ca at least 6 hours before the event starts.

Any tickets purchased through another theatre ticket vendor will need to follow that particular theatre’s refund policy.

Why can’t I buy tickets on the Cahoots website?

Tickets

We don’t have a built in ticketing platform on our site right now. As a small company with humble resources, we want to ensure our monetary resources are going directly to our artists and communities first and foremost. This is why we use SimplyK because it free of charge for us to use and you don’t get charged service fees when you purchase tickets. 

For in-person programming, we also tend to rent out theatre spaces across Tkarón:to because our space is not for performances. When we rent from other theatres, their ticketing platform is within our rental expense. Logistically it makes the most sense since we are renting their space both physically and digitally. 

We may introduce our own ticketing platform in the future and we’ll let you know when we do. Until then, thank you for supporting Cahoots Theatre!

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